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Hillary Construction
CLIENT SATISFACTION SURVEY
Name and Surname
Company Name
Quality
How would you rate the quality of our office administration?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the quality of our site management?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the quality of safety on site?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the quality of materials used?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the quality of our workmanship?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How can we improve?
Site Management
How would you rate the co-operation received from site management?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the co-ordination of sub-contractors?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate management of the program?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the rectification of any failed work?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How can we improve?
Resources
How would you rate the adequacy of our equipment and infrastructure?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the adequacy of our staff and labour?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How can we improve?
General
How would you rate our contact and communication?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate our commitment to empowerement?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate our labour relations?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How would you rate the tidiness of our site?
5 - Excellent
4 - Good
3 - Above Average
2 - Average
1 - Poor
How can we improve?
Submit