CLIENT SATISFACTION SURVEY Name and Surname Company Name Quality How would you rate the quality of our office administration? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the quality of our site management? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the quality of safety on site? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the quality of materials used? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the quality of our workmanship? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How can we improve? Site Management How would you rate the co-operation received from site management? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the co-ordination of sub-contractors? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate management of the program? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the rectification of any failed work? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How can we improve? Resources How would you rate the adequacy of our equipment and infrastructure? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the adequacy of our staff and labour? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How can we improve? General General How would you rate our contact and communication? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate our commitment to empowerement? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate our labour relations? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How would you rate the tidiness of our site? 5 - Excellent 4 - Good 3 - Above Average 2 - Average 1 - Poor How can we improve? Submit